An emergency call is perhaps the most important call you will ever make. We care about your safety and want to provide you with complete information about emergency services.

• YupeePhone is not a replacement for your landline or your mobile phone. YupeePhone does not offer you the ability to call emergency services for help if you are in distress.
• When calling 911 for help, mobile phones can identify your location within a 300 meter range and sometimes even closer. This enables emergency service operators to find you or call you back if the call drops. Landline phones will dispatch help to the address you provided when you subscribed to use the phone company’s services.
• If you are a YupeePhone subscriber, using your mobile or landline phone for emergency calls is still required since YupeePhone does not know your physical location and is unable to assist emergency services.

Yupee Phone LLC is a non-interconnected telecommunication company and does not offer incoming calls from the Public Switched Telephone Network (PSTN). We do not provide a 911/E911 service and you must maintain an alternative means of requesting emergency services.

You have to inform any household residents, guests and other third persons who may be present at the physical location where you utilize the Service of the non-availability of traditional 911 or E911.

You should include a sticker concerning the non-availability of traditional 911 or E911 Service (the "911 Sticker"). It is your responsibility to place the 911 Sticker on each Device that you use with the Service. If you did not receive a 911 Sticker with your Device, or require additional 911 Stickers, please contact our customer care department.

Please before you order/sign up/use our service, you have to read and agree to our Terms of Use, especially regarding Emergency Calling - 911 Calling.